Extrajudicial Debt Collection
First, let's define an 'extrajudicial debt collection procedure': All action taken in order to receive an outstanding invoice without a court intervention. In every case, there's you as claimant, your debtor and an amount that needs to be collected; other than that, every case is different.
Debt Collection Agency Justice therefore works with a customized approach in every case we encounter, always trying to prevent taking the case to court. Our approach is characterized by speed and accuracy, robust and short communication channels and more than 20 years of experience that pays out. Our motivated and qualified staff will be in personal contact with yourself, matching our approach to your guidelines and the situation, therewith building a strong line of defense. Our vast experience shows that this framework of operations delivers the best results.
Now this is all great talk, but how is this translated to actual situations? We'll offer you some concrete examples:
Your claim has priority and is not disputed
Justice will deploy a fast and effective procedure to achieve results on a very short term. Is there really no time to waste? Then we will be able to take direct preemptive action and secure your claim by requesting a sequestration; this 'freezes' the assets of your debtor by court order, assuring your funds will not disappear.
Short turnaround time makes all the difference
If we receive your claim before 16:00 hours (GMT+1) your client will be send a written notice of default the same day. To make sure this is received fast, it will also be send by email and/or fax. Does your client not pay when the deadline we have set forward passed? We'll pick up the phone and contact them directly. If even this action does not help, we will be in touch with you, asking for your approval to start a court procedure and subpoena your client.
What to do with small amounts?
Chasing small amounts can form a dilemma. Do the benefits outweigh the costs? Justice offers a very direct approach for these situations, making it worth the while to take action. More and more organizations prefer this approach, as they feel they should be fairly rewarded for small amounts as well as big ones, and to let their clients know that small invoices also need to be paid.
Your debtor will receive multiple notices of default reminding him to pay your claim(s). In case this still doesn't persuade them to pay, we can take these cases to court against transparent costs. For large numbers of small claims, we can even offer you a price guarantee for all judicial procedures Justice conducts on your behalf.
What to do if your claim is disputed?
You find yourself in conflict with your contract partner about the compensation agreed upon. This often comes with a large degree of uncertainty for both parties; after all, nobody knows what a judge will decide. Situations like this, can consume a lot of valuable time and negative energy. A lingering judicial procedure and the costs involved (often high: Lawyer rates), doesn't offer a positive outlook to both parties. In cases like this, Justice can mediate and look for a suited solution or compromise which is acceptable for both parties. This can be an attractive alternative. In case we can't reach a solution together, the judicial route is our last resort. If this happens, we will be happy to offer you our expertise to support you all the way.
Who pays the costs?
Justice is very clear about this: The extrajudicial debt collection fees will - in principle - be paid by your client who is not paying your invoice(s). Such can be determined in your Terms and Conditions, if not defined, Dutch law provides for regulations that accomplish the same effect. Justice will always deliver every possible effort to recover these costs from your non-paying customer.
In case we are successful in collecting your claim, but we cannot secure the debt collection fees, these will be charged to you. However, all cases we work on are based on the No cure No pay concept. Meaning we will not charge you a thing if we can't collect.
Are you looking for specific information about our process and approach? Or are you looking for an advice on effective credit management? Ask us your question, we will contact you within one business day.
Justice is a transparent organization, therefore our pricing should adhere to this principle too. The debt collection fees we work by are always determined either based on your Terms and Conditions, or by the Dutch national guideline 'Rapport Voorwerk II' which determines exact amounts. As soon as we have successfully collected your invoice, only the agreed compensation will be retained by us, you will receive the full principle amount and interest. Justice never charges subscription fees, office fees or case fees. Contact us today to receive a non-committal intake advice.